30-day money-back guarantee
We stand behind our FSC repair kits with a straightforward refund policy.
Refund eligibility
You have the right to request a full or partial refund within 30 calendar days of your purchase. Beyond this 30-day window, refund requests will not be accepted.
Eligible circumstances
- 1 Discrepancies found in the FSC kit service
- 2 Failure to receive the FSC kit despite payment
- 3 Other specific issues with your order
How to request a refund
- 1 Download and complete the refund request form, available here.
- 2 Submit the completed form in Word or PDF format to [email protected].
- 3 Attach a copy of your bank transaction statement and any other relevant documents.
Review process
The VinFSC team will examine your application, assess the provided information, and reply within 1 business day.
For further inquiries, contact us at [email protected].